Accessing our services

Due to staff shortages in both our clinical and client care teams we are currently extremely busy and having to temporarily adjust our ways of working. We remain committed to providing the very best care for you and your pets, but ask for your patience and understanding should you experience delays in getting through by telephone, or longer than usual waiting times for appointments.
We can currently only accept new client registrations for emergencies, or pets requiring first vaccinations.
We offer an online appointment booking system for your convenience. If you’re unable to find the appointment you need, please contact your local branch and we’ll be happy to help.
Are you a member of our Pet Health for Life plan? Spread the cost of your pet’s essential health care and save money. Visit ourĀ Pet Health for Life page for more information and to sign up online.`