Click here to view the latest information on how to access our services.

Click here to view the latest information on how to access our services.

Whenever your pet becomes ill or injured, it is always a stressful situation for both you and your companion. That is why we wanted to provide you with some guidance on how you can act, and what you can do to help when these incidents occur.

The following is always important to remember in any emergency:

  • Always assess the situation before acting – as your pet is most likely in pain, and as a result frightened, they may act differently to usual if you try to touch the injured area (such as trying to bite).
  • Always contact your vet as soon as you can – as they are best placed to provide you with any immediate action you may need to make.
  • Never administer human medicine to your pet as in most cases this can be harmful.

There may be occasions where you might need to provide basic first aid to your pet before they are seen by the vet.

Dealing with bleeds

  • Keep your pet quiet and calm
  • Stem any bleeding with pads and dressings
  • If advised by your vet, you can apply a bandage to the wound. If on a limb then the foot should also be included to avoid swelling.

Dealing with broken bones

  • If any serious bleeding, then this can be controlled as above.
  • You should not apply a splint as this can cause more pain to your pet and worsen the injury.
  • The best action (after phoning your vet) is to keep the animal confined ready to get to the vets as soon as possible.

Dealing with burns/scalds

  • The best action is to run cold water over any burn for at least five minutes before calling the vet, ensuring you keep your pet warm.
  • Do not apply any creams or ointments. However, a saline dressing could be applied if there is likely to be a delay in you getting to your vets.

Dealing with Heatstroke

  • Place your pet in a cool area that ideally has a draught and wet their coat with some tepid water (do not use cold water as this can slow down the heat loss process).
  • Offer your pet a small amount of water.

As mentioned, the best action is always to contact your vet as soon as possible if you have concerns about your pet, so that they can advise you on the next steps and ensure that your animal receives the treatment it requires.

We are always here to help, therefore please do not hesitate to contact us.

Our Locations

Hatch End 

Map for Hatch End

500 Uxbridge Road
Pinner, Middlesex
HA5 4SL

020 8421 0510
[email protected]

Opening Hours: 

Please visit here for consult hours

Mon to Fri: 8am - 7:00pm
Saturday: 9am - 4pm

See Virtual Tour

Bushey

Map for Bushey

2 High St
Bushey
WD23 3DN

020 8950 2002
[email protected]

Opening Hours:

Please visit here for consult hours

Mon to Fri: 8am - 7:00pm
Saturday: 9am - 4pm
Sunday: 10am - 4pm

See Virtual Tour

** Northwood Vets Temporarily Closed **

Map for Northwood

Waterlane House
Sandy Lane, Northwood
HA6 3HA

01923 820059
[email protected]

See Virtual Tour

IMPORTANT CLIENT UPDATE

Our Northwood branch is temporarily closed, during this time please contact our Bushey branch for appointments.

** Stanmore Vets Temporarily Closed **

Map for Stanmore

103-105 Stanmore Hill
Stanmore
HA7 3DZ

020 8954 0554
[email protected]

See Virtual Tour

IMPORTANT CLIENT UPDATE

Our Stanmore branch is temporarily closed, during this time please contact our Bushey branch for appointments.

Find us on Facebook! Silver Cat Friendly Clinic