Please click here to view the latest information on how to access our services


Please click here to view the latest information on how to access our services

We are now seeking a Client Care Team Leader to join our fantastic team of over 30 staff which include receptionists, nurses and vets across all four of our sites – Bushey, Hatch End, Northwood and Stanmore.  

Job overview:

The purpose of this practice critical role is to ensure we not only meet but strive to continually exceed the expectations of our customers and deliver a first-class client care experience. As the Client Care Team Leader, you will be responsible for the management of the branch and the client care team. Strong leadership and exceptional communication skills are fundamentals to provide a conducive and supportive working environment. The Client Care Team Leader is also responsible for the day-to-day running of the branch including adherence to statutory checks, administration and stock management. Collaboration with all of the practice teams, including clinicians and clinical support staff, is essential to succeed in this position.


  • Multi-site Veterinary group with four practices located in Hatch end, Bushey, Northwood & Stanmore
  • A high-end first opinion practice that has been established in the local area for over 40 years
  • We are also part of the wider Linnaeus Group owned by Mars Petcare which enables us to have

direct access to some of the country’s leading consultants and referral centres.

Job Specifications / Salary:

  • Hours: 30+ hours per week
  • Weekend shifts on a rota system
  • Based at our Bushey site
  • Competitive salary
  • Five weeks annual leave plus bank holidays – Pro rata based on weekly hours
  • Birthday day off


  • Staff discount scheme
  • Workplace pension scheme
  • CPD allowance and in-house training
  • Private medical insurance
  • Access to Employee assistance programme
  • Discounted PureGym membership

Please apply with a CV and a covering letter to This email address is being protected from spambots. You need JavaScript enabled to view it. FAO Kirsty-Jane Williams – Client Care Manager

Our Locations

Hatch End Vets

Map for Hatch End

500 Uxbridge Road
Pinner, Middlesex

020 8421 0510
[email protected]

Opening Hours:

Mon to Fri: 8am - 7:30pm
Saturday: 9am - 4pm

See Virtual Tour

Bushey Vets

Map for Bushey

2 High St
WD23 3DN

020 8950 2002
[email protected]

Opening Hours:

Mon to Fri: 8am - 7:00pm
Saturday: 9am - 4pm
Sunday: 10am - 4pm

See Virtual Tour

Northwood Vets

Map for Northwood

Waterlane House
Sandy Lane, Northwood

01923 820059
[email protected]

Opening Hours:

Mon to Fri: 8:30am - 12pm and 3pm - 7pm

Saturday: Closed

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Stanmore Vets

Map for Stanmore

103-105 Stanmore Hill

020 8954 0554
[email protected]

Opening Hours:

Monday to Friday 8.30 - 7.00pm
Saturday: Closed

See Virtual Tour

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